Residential, Block & Estate Property Management

Service Charge Management

We collect and manage service charges to meet the costs involved in maintaining each property development, from day-to-day services through to longer-term works. With over 30 years’ experience as a property management company, Grange understands that transparent budgeting, clear reporting and careful expenditure monitoring are central to effective block management.

Good service charge management gives residents and leaseholders confidence that funds are being used properly and that the development is being maintained in line with its needs. Within the wider UK property sector, this level of financial oversight is essential for protecting buildings, supporting resident trust and planning responsibly for future maintenance.

For more information about our Client Monies Handling process click here.

For more information on how we manage Unidentified Funds click here.

Help Desk

Our dedicated Help Desk team are on hand to help our residents with any residential property management queries, block and estate property management queries, emergencies or site related matters.

We aim to resolve queries efficiently and direct matters to the right team member where specialist input is needed. This helps provide peace of mind that issues are being acknowledged, recorded and managed properly by a team that understands the day-to-day realities of residential real estate.

Property Managers

Our field-based Property Managers arrange and oversee the maintenance of communal areas, from day-to-day gardening and cleaning through to larger works such as tailored landscaping, repairs and redecoration. They visit sites regularly to review standards, understand how each development is being used and identify issues before they become more disruptive.

This practical site presence is a key part of our block management service. It is particularly valuable where new schemes move from construction into occupation, which is why our experience also links closely with our work supporting residential property management for developers. Managing residential buildings well requires an understanding of both people and property, especially as expectations across UK property continue to evolve.

Managing Contractors

The smooth running of each development rests with a dedicated Property Manager, who oversees the appointment and performance of service contractors such as cleaners, gardeners and maintenance providers. With over 30 years’ experience as a property management company, we regularly review and tender these services to help deliver reliable standards and best value for our customers.

Contractor management is about more than finding a supplier. It requires clear specifications, consistent monitoring and an understanding of how works affect residents, communal spaces and the long-term condition of the building. This same operational discipline sits across Grange’s wider commercial property management expertise, giving clients peace of mind that their property is being managed with care, accountability and practical real estate knowledge.