Our feedback process

When we get it right…

Receiving feedback is a great way to celebrate the difference our teams make in the lives of our residents and allows our employees’ hard work to be recognised.  It also provides an opportunity for us to learn from any issues you may have with the work we do.  All feedback helps us to shape our service, ensuring we give customers more of what they need.

If you would like to provide feedback to an individual or team, please use the contact form below.  We will ensure that they are made aware.

If, however, you have a complaint about our services, please click here to review our Complaint process.