You can’t beat life’s simple pleasures like the smell of a freshly mown lawn or the knowledge that your service charge is well managed by people who really care. If you are not happy with your managing agent, you can make the decision to move on.
If you are a landlord, a Right to Manage Company, or a Resident Management Company, you have the right to choose an agent that you trust – one aligned with your goals and that you enjoy working with.
But before you switch, here are a few things you should look at:
Shortlist possible agents. If their head office isn’t nearby, it doesn’t mean you shouldn’t use them. Many agents have operations that cover large sections of the UK, with field based staff working with local contractors.
Know what your current agreement involves. Is it delivering what you need? If the answer is no, give your agent notice. You’ll have to wait until the end of the notice period before you can start working with your new agent, but in the meantime, you can certainly get things lined up for a new agent to takeover.
Consider:
When looking for a new agent, you want a sustainable and reliable relationship built on trust, where you always know where you stand. An agents management fee is just one part of the service charge to consider so beware of agents offering you a competitive rate for year one, only to hike it up in subsequent years. Managing agents should be able to demonstrate how they will provide you with best value through insurance renewals, tendering for contractors and good financial management.
If you are looking to change managing agents and would like to find out more contact Richard Smith, Head of New Business on 0203 840 2249
