Our onsite Scheme Managers and field-based Regional Managers take care of all retirement property management services, leaving our customers free to enjoy their retirement.
We work closely with our Right to Manage and Resident Management Company clients, along with Residents and Residents Associations to understand their staffing requirements. Under our management, all Scheme Managers are closely supported by Regional Managers and follow the strict code of conduct as set out by the ARHM.
One of the many contracts we manage for our retirement customers is the garden maintenance and landscaping contract. By competitive tendering we ensure our customers receive best value for money and a welcoming environment in which to live.
We collect and manage the service charge to meet the costs incurred for managing the communal areas of the development. Working collaboratively with our customers to ensure that their needs and expectations are met is vital part of how we build relationships that last.
As members of the Association of Retirement Housing Managers (ARHM) and advocates of its strict Code of Practice, we pride ourselves in providing an exceptional service to our retirement customers.
Brilliant work - I am sure that your firm is aware that one of the biggest complaints from clients/customers is a failure to answer emails promptly or at all. Your assistance has been exceptional.Resident - Retirement development